Mt Integrity Benefit Solutions Privacy Policy

This Notice describes how we protect, collect, use, and share customer information. Customer information means all nonpublic information related to an identified individual, which is sometimes called personally identifiable information. Customer information does not include anonymized data or de-identified data, which do not identify an individual.

Our Privacy Principles

• We do not sell customer information.
• We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
• We contractually require any person or organization providing products or services on our behalf to protect Mt Integrity Benefit Solutions.
• We do not share customer medical information within the Mt Integrity Benefit Solutions contracted companies unless:
  • you expressly authorize it; or
  • it is permitted or required by law; or
  • your insurance policy contract with us permits us to do so.
• We may share customer information and permit others to use that information if you give us your consent, it is necessary to complete a transaction you request, or it is otherwise permitted by law.
• We handle information about former and prospective customers the same as existing customers.

We Protect Customer Information

We maintain physical, electronic, and procedural safeguards to protect customer information and to comply with federal and state laws. In addition, we review our policies and practices, monitor our computer networks, and test the strength of our security.

We retain customer information for legal, auditing, regulatory, and business purposes.

Customer Information We Collect

We collect customer information in different ways. For example, we gather information from:

• applications and other forms related to our products and through conversations with Mt Integrity Benefit Solutions representatives, including our agents.
• use of Mt Integrity Benefit Solutions mobile sites and applications, our social media sites and applications, and interactions with our online advertisements.
• transactions or experiences with us, such as payments, underwriting and claims.
• within the Mt Integrity Benefit Solutions contracted companies.
• non- Mt Integrity Benefit Solutions parties, including consumer reporting agencies that provide us with information such as driving records, claim histories and credit information and medical history.

How We Use Customer Information

We use customer information, sometimes including consumer report information, to do things such as:

• underwrite and rate your policies and accounts.
• process your claims.
• protect against fraud and unauthorized transactions.
• provide proper billing.
• confirm your identity and service your policies and accounts.
• enhance your customer experience and improve our products and services.
• offer you other insurance and financial services products.
• develop and offer new products and services.
• develop either anonymized data or de-identified data by making reasonable efforts to remove personally identifiable information so the information is no longer customer information. We develop this data for certain purposes, such as analysis to understand more about our customers and our industry, or for other commercial purposes as permitted by law. We share and use this data within our Mt Integrity Benefit Solutions brokered companies, with third party service providers, or with other unaffiliated entities.
• perform other activities as required or permitted by law.

 

How We Share Customer Information

We share customer information, including information about our transactions with you (such as payments) and experiences with you (such as a insurance claim), within our Mt Integrity Benefit Solutions agents to help meet your product and service needs. We share customer information inside or outside our family of companies:

• for our everyday business purposes, for public policy purposes, and as permitted (such as with consent or as necessary to complete a transaction you request) or required by law.
• as needed, to handle your claim. For example, we may share name, address, and coverage information with an auto body shop to speed up repairs on auto damage claims.
• with consumer reporting agencies, for example, during the underwriting process.
• in connection with a proposed or actual sale, merger, transfer, or exchange of all or a portion of our business or operating unit.
• with companies that perform marketing or other services for us or with whom we have joint marketing agreements. These agreements allow us to provide a broader selection of insurance and financial products to you.
• as needed, to protect against fraud and unauthorized transactions and in connection with the investigation, establishment, and defense of legal rights.

To Limit the Sharing of Customer Information Within the Mt Integrity Benefit Solutions

We share customer information within our Mt Integrity Benefit Solutions brokered companies so, for example, we do not have to ask you for the same information again. If you prefer to limit sharing information such as your driving record, claim history with other companies, and credit information, call your Mt Integrity Benefit Solutions  agent at 575-300-5799 or Please note, your choice:

• will apply to joint policyholders or account holders on shared policies and accounts.
• does not limit Mt Integrity Benefit Solutions  from sharing certain customer information about your transactions or experiences with us for our everyday business purposes or for public policy purposes.
• does not limit Mt Integrity Benefit Solutions from sharing customer information in the event of a transfer, between Mt Integrity Benefit Solutions brokered companies, of all or a portion of a line of business.

If you are an existing customer and have already told us your customer information sharing preference, no action is needed unless you want to change your preference.

Information for Internet, Mobile, Application and Social Media Users

In addition to the information collection and sharing practices described above, Mt Integrity Benefit Solutions website properties and mobile applications may use common tracking technologies like browser cookies, “Local Shared Objects”, analytical tools, device IDs or other technologies. We also collect certain technical information about the device you use to access our site or services, such as user-agent, time stamp, hardware type, language and time zone settings, IP address, OS type and version and installed fonts. Our mobile and social media applications will contain a statement describing what information is collected from your use of that particular application. Currently, we do not support the necessary technology to respond to Web browser “do not track” signals or other, comparable mechanisms.

If you click on links to a third party sites, you will be taken to websites we do not control. This Notice does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Some operating system developers, such as Apple, allow mobile application users to request deletion of accounts created within an application. If you request deletion of your account, Mt Integrity Benefit Solutions may still retain your information for legal, auditing, regulatory and business purposes. Retention periods vary according to specific legal, auditing, regulatory and business needs.

A request to delete an account within the mobile application only applies to the credentials and account you created within the Application and not to any other accounts you may have with Mt Integrity Benefit Solutions.

Other Important Information

Please contact your agent for name/address changes or policy/coverage questions.

If you have questions about this Notice, you may contact us with questions about this Notice by:

• writing us at:

Mt Integrity Benefit Solutions
PO Box 13532
Las Cruces, NM 88013

• calling us at 1-575-300-5799
• Email: tony@mtintegrity.com

If a material change is made to this Notice, a revised version of the Notice of Privacy Policy will be made available to you.

Residents of California: We may collect customer information from persons other than the individual or individuals applying for coverage. Such customer information as well as other personal or privileged information subsequently collected may, in certain circumstances, be disclosed to third parties without your authorization as permitted by law. If you would like additional information about the collection and disclosure of customer information, please contact your Mt Integrity Benefit Solutions . You may also act upon your right to see and correct any customer information in your Mt Integrity Benefit Solutions files by writing your Mt Integrity Benefit Solutions agent to request this access.

Residents of Nevada: Nevada law requires us to disclose that you may elect to be placed on our internal “do not call” list should you wish not to receive marketing calls from Mt Integrity Benefit Solutions.  If you have already been placed on our internal “do not call” list please disregard this notice. You may request to be placed on Mt Integrity Benefit Solutions’ internal “do not call” list by:

• contacting your Mt Integrity Benefit Solutions agent
• Email Mt Integrity Benefit Solutions at tony@mtintegrity.com  with “Do Not Solicit” in the subject line.
• writing us at the following address:
  Mt Integrity Benefit Solutions
  PO Box 13532
  Las Cruces, NM 88013

Please provide us with your name, address and all telephone numbers you wish to be placed on our list.  If you have questions about Nevada law regarding “do not call”, please contact us at the address listed above, or you may contact the Nevada Attorney General at:

Office of the Nevada Attorney General
Bureau of Consumer Protection
555 E. Washington Avenue; Suite 3900
Las Vegas, NV 89101

Last updated 12/21/2023